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Marina del Sol de Estepona SA
Plaza del Levante 35/37
Puerto Deportivo
Estepona
29680
Malaga
Spain
Telephone: +34 952 802643
Email: mail@lofrans.es
CIF: A29230620
All shipping will be done by courier service or registered post and insured.
The general Delivery period in the peninsula will be 1 to 3 business days from when the package leaves the warehouse of Marina del Sol.
Shipping time to the Canary Islands, Ceuta, and Melilla will be 7 to 20 business days.
If shipping is delayed for any reason Marina del Sol will contact the buyer and explain the reason and offer a full refund.
If, after these periods, the package has not been duly delivered by the courier or the post office, we will process a due claim so that delivery occurs as soon as possible.
Items can be returned within 14 days of purchase for any reason.
Telephone or email first about your wish to return an item.
We will issue a return note to be included with the item.
We inform customers that the costs of collection and shipping to our warehouse in case of return will be borne by the customer. The customer can also make the return for free by delivering the material directly to our store.
If an item is returned because it is faulty we will pay for the return shipping.
Items have to be in perfect condition and in their original undamaged box.
Upon a successful inspection a full refund will be made within 2 days.
The refund of the amount will be made by the same payment method made by the client within a maximum period of 14 days.
In a defective product, the repair and replacement will comply with the following rule:
They will be free for the consumer and User. Said gratuity will include the necessary expenses incurred to correct the lack of conformity of the products with the contract, such as costs related to labour and materials.
